Digg DiggAre you having trouble getting the message out when writing an email? You might be doing it wrong. I receive large quantities of email each day, at work, and at home. I see a lot of faulty ways to write an email. Do you want to do a better job? Learn how to write [...]
Email is supposed to be a communication tool. The problem is that most people are poor communicators. Email bombardment and mass email is clogging your inbox. You get a bunch of emails each day and you can’t reply to each one with the quality it might deserve. This result in a problem you might not [...]
Customer service is the backbone of any organization. Location might be important, your product might be important, your skills might be important, but without customers you’ll fail. In this article I am going to write about customer experience and how organizations should think to become customer centric. Who contributes to customer experience? Customer service is [...]
When I see an empty location I act like a kid outside the candy shop, I am sticking my face into the window and drool all over the place, imaging what it COULD have been. I think about all possible opportunities and my imagination runs wild. I picture myself running all kinds of businesses depending [...]
This list of 100 great blogs is ranked by two different factors. One algorithm calculating a score based on five different factors by numeric hard facts about each blog, such as number of fans in social media, alexa rank, Google Page Rank and some secret search results. The other factor is a personal touch where [...]
Do you think you influence people as a leader? Most likely you do. The first experience you will get when being promoted from co-worker to boss is that what you say is not trivial anymore. Your words are being analyzed and battered to pieces just to figure out “what you really mean” – speaking to [...]