Imagine getting in trouble at work. Imagine that your project failed or imagine that someone is always opposing you. Are you pointing fingers? Will that solve anything for you? Think about the difference between these two small words, who and what.

How would you react if Paul Projectmanager always disagree with you and makes your day miserable by being negative and destructive? Is Paul a problem? Are your ideas better if you get rid of Paul and fire him?

Stop thinking about who is causing the problem; start thinking about what to do to solve the problem.

By removing the person behind the “who”, you might just get a new problem as a new alpha member of the tribe steps up and becomes the new head of annoyment and source of all evil around the office.

What is causing the problem might give you a total different answer. It might end up with a who, but at least you are displaying ability to think first. Paul Projectmanager might just feel ignored; maybe you are being a bad manager? It might be an Andy Accountant that is being the problem because he smells and this is so annoying to all the other co-workers and nobody can fathom why you’re not doing anything about it. Or you might just need a candy bar vending machine to get the sugar levels rising?

I figure you have gotten the point by now.