So you are looking for ways to measure your own performance? Are you feeling the stagnation? Do you know how well you are performing? Well this short article might help you to evaluate your own performance.
First of all, do you know how others are performing?If you have direct results to compare, like completed tasks, or numbers like average sales you should use these numbers as a starting point. Let’s say that you work at a call centre like I do, the average answered calls per day might be 50. If you are handling 45 calls per day, you are 5 …

I have just read and commented on Steve Roesler’s blog post about disgruntled employees. And I feel the need to elaborate.
Steve asks a question: “If you are talented and disgruntled and have made an attempt to rectify the situation without success, then what payoff are you getting by staying where you are?”

This is all about having the right focus.First I must tell you about my philosophy; if you focus on where you should be, you are on the wrong path. It will bring you more possibilities, if you focus on what you should be instead. Eliminate positions and roles, …

The right focus is very important both for a coach and for an employee. Today I want to share a tip that I got from Henrik at my department. When you try to improve one’s performance, there is no need to spend time on the very best of them, as the reward would be too marginal. There is a saying that focusing on the 60 % in the middle will be the most efficient, as they can improve greatly and have the ability to do so, the bottom 20 % also require a lot of management and coaching to maybe …

I met a German fellow at a dinner last weekend. We discussed what kind of work he was doing. He worked at a construction site in Norway as a crane assembler. He said that he was told to slow down as he worked too much and too fast resulting in him making the others look bad! This comment intrigued me; I know that a lot of other countries work longer hours, so I entered Wikipedia to find this article. A typical workweek in Korea is 44 hours a week or more. According to the article and the OECD numbers, only …

Did you know that you have a potential that rest somewhere within you just waiting like kerosene for a spark. I believe that 80 % of all employees, maybe including you have the potential of producing about 20 % more. How can you ignite that spark necessary to get your boiler boiling? I have 40 employees in my department, 32 of these could increase their productivity with 20 % or more. “This again means that my department has the potential of answering around 300 more calls a day! I am shocked! “– This is my thoughts tonight as I am …

You are surrounded by co-workers up to eight to ten hours a day. When you are awake, you will see more of your colleagues than of your wife, friends and family. You might have employees that look your way during the same time. If you have a choice, choose to be a good example. Why? You say. Well I will tell you the importance of being a good example right here in step 11 of my 12 easy steps to become a great employee. Be a good example.
Positive influence!
There is always someone that, no matter how unimportant you might feel, …