I can’t believe it, my wife have been complaining lately that I am negative. What? Me? Negative? No! Yes it is winter in Norway, it is cold, it is always raining if I am going outdoors, it is dark when I leave for work and it is dark when I come home. The food is [...]

There are a lot of conflicts around the office sphere each day; hopefully you will have little conflicts at your job. But no matter how harmonic your cubicle might be, there is always unlit dynamites laying there somewhere. When the blast comes you might be unprepared. I still remember the very first time many years [...]

I see this all the time at work, when callers are clogging the phone lines and the workload is skyrocketing. I believe that there is a psychological phenomenon that happens when the workload surpasses a certain point. When employees have hope of reaching an acceptable workload or in my case at the call centre, when [...]

So you are looking for ways to measure your own performance? Are you feeling the stagnation? Do you know how well you are performing? Well this short article might help you to evaluate your own performance. First of all, do you know how others are performing?If you have direct results to compare, like completed tasks, [...]

A lot of people work for money, I think this is the wrong reasons to do a job, but since you are playing the game this way I would like to give you a few pointers about how you can make more money while working. The first rule of money making is, do not ask [...]