Articles in the learning Category
Coaching, learning »
Digg DiggI want you to think about your goals and find out if your goals are learning goals or achievement goals. There is a significant difference in the way these difference goals work. You should figure out which kind of goals you should apply in order to get the best out of them. I will [...]
Customer Care, customer service, For Employees, For leaders, learning »
Once again the customer dance with the personnel at the daily ball of arguing, bargaining and haggling trying to get to an agreement once again. The frustration is enormous and the customer and the company representative are miles away from each other almost trying to produce an intergalactic conversation in their own language. A solution [...]
advice, how to, learning »
I have been lucky enough to experience an “a-ha moment” lately. I did know it from before, but I have not been aware enough to put the knowledge into good use. A while back I joined David Zinger’s Online community; The Employee Engagement Network. All I did was to register and create a profile. I [...]
learning »
I went to the ant today or actually for a day of in the forest. Relaxing and getting out into nature is something all people should do once in a while. But I did sit down to study an ant working hard at the ground. It was pulling a small stone ten times her size. [...]
