Articles in the management Category
Coaching, management »
Digg DiggI have just read and commented on Steve Roesler’s blog post about disgruntled employees. And I feel the need to elaborate. Steve asks a question: “If you are talented and disgruntled and have made an attempt to rectify the situation without success, then what payoff are you getting by staying where you are?” This [...]
management »
Being a manager is like being a parent to an autistic kid. I know this because I am a manager and I also have an autistic twelve year old kid. My autistic son needs a clear set of rules that is handled firmly. He needs to know up front what we are going to do [...]
crystal ball, Customer Care, customer service, management »
Today I want to give you the tool to explain what went wrong. Let’s use Metallic White Inc, my imaginary company as an example. Metallic White has a production line with ten employees each are handling on average 50 tasks per day. A normal day would look like this: This means that on a normal [...]
management »
When you decide to discuss your paycheck with a fellow co-worker, keep in mind that you might ruin the atmosphere at the office. The one thing that won’t ruin it is equal pay, unless everybody thinks this job is underpaid in the first place. Money has been an object of discussion since one clever mind [...]
12 steps, management »
This might be one of the most important steps so far. Knowing you business is quite different from knowing how to do your job. As step 10 of my 12 easy steps to become a great employee, this one is about getting to know your company. Let’s start with markets. Do you know anything about [...]
12 steps, Guest post, management »
Be pro active towards your manager, ask to discuss topics with them, ask to be evaluated and ask to reflect together. But do not bug them down; remember you need to produce results as well. Volunteer if tasks are given, especially if it is in a topic you love. I was a manager before I [...]
