I have been reading about Employee Engagement lately, like this post; What, Really, Is Employee Engagement? From Steve Roesler at Allthingsworkplace.com. This post is great because it includes 8 key drivers of engagement, and other recourses on the topic.
Employee engagement is extremely important, and as a leader you must know how to lift the spirit amongst the employees. Engaged and happy employees are proven time and time again to be higher producers and to get great results. One of the 8 key drivers at Steve Roesler’s blog post is “Relationship with one’s manager” – This might be one of the most important keys that you as a leader should learn from. I tried to find out more about this one specific key and found a video that I want to share with you. This is Bill Benjamin having a great intro to exactly this key.
The employees are extremely important for your own success as a leader. You must find a way to get their morale and joy up into the sky. I have experienced unhappy employees producing 15-20 % below average, after empowerment, coaching and training the same employee doubled her amount of work, had better quality of work and became very happy. It is not just about to get them happy; being able to feel safe about how to handle your job is also a key point. I believe she is happier because she does not need to ask for help, she now produce above average and this gives her self-esteem.
Pride and joy
Another key given in Steve’s blog is “Pride about the company”. Employees that feel proud at work also tend to give the extra little effort to create great quality work. People would want to work with them and they will feel important to the company. Raising pride is on the other hand hard. As their closest manager you might find yourself trapped between the employees and upper management. But remember as a leader you are a role model, you must also feel proud. And you must show your employees that you are proud of them. I think Bill Benjamin’s video gives a great lecture on how you as a leader should interact with your employees. This is a example to follow, as many leaders for sure does the exact same thing that he used to do, focusing on the tasks of the day, instead of the relationships of the day.
I find this blog post from Steve Roesler and the video from Bill Benjamin to be the hand and the glove. As a resource for you as a manager or leader this is absolutely a lesson to learn. Do not forget about the relationships.