Loyal readers, Life just changed.


I hope that the New Year has been good so far for you. I know that my blog have not been updated in a while. What can I say? Well I have been busy. I quit my last job in telecom and found a new and exciting job; I will tell you more about it. I have moved from the south of Norway to the Midwest part of Norway, closer to my childhood home. I live in a postcard, the nature here is amazing with mountains rising high in all directions. I live in a small valley at the end of a fjord. I have still not moved my camera, so pictures will be provided later on.

My new job at Wenaas

Wenaas logoWenaas is a strong brand in work wear and safety gear with last year sales around 137 million dollars. Wenaas is a part of the Kwintet Group, the number one supplier of high-quality professional wear for all purposes and industries with a 940 million dollar annual turnover. First of all this is a huge change in products, a transaction from telecom to work wear, textiles and clothing. But I am not hired as a textiles expert, which would be a bad call. I am hired as leader of national customer services. My job is to create the best customer service in Norway. This will be a great challenge with high demanding customers that have great expectations. There is no longer a quick fix in restarting computer equipment. There are massive production lines and logistics. There are a dozen Wenaas-stores and there is a lot of customer interaction. Wenaas has a long history. The company has been around for almost a century. This is a traditional manufacturing plant, focus on products and sales. My challenge is to make a transition to a more customer service oriented view. The good news, Wenaaas has muscle and power to create the best customer support, and I am happy to be a member of the team.

Motivational Speaker

Call-Center-Dagene-20111_microsite_mediaboxThe next change in my life is that I am going to make my debut as a public speaker at a call center conference in May 2011 in Oslo. (http://www.callcenterdagene.no/) – The speech will be in Norwegian and I am going to talk about:

  • How to find out what’s increasing motivation among different employees
  • How a simple, systematic approach yields benefits
  • How your leadership style affect your employees motivation and engagement
  • How to change focus from frustration to motivation.

This conference is the largest of its kind in Scandinavia and I am thrilled to get this opportunity. If you are interested in attending, check out http://www.callcenterdagene.no/
I am not still settled 100 % into my new daily routines, but I will try to get productive with my blog on a weekly basis.

Where I live and work. I live about 2 km up the valley.As I was saying. I had to move to get my new job. I will finish this post by bringing you a picture of my new home.

I live about 2km up the valley. This is a small place with about 800 people. I love it here. Is it any wonder?

I wish you a great day!

More from my site

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  • How about those small ideas?How about those small ideas? It is all about the big ideas when we read books about business ideas or read blogs about entrepreneurship. Dream big, make it big, become rich, the keywords are all about massive success. […]
  • Help my friend to boost salesHelp my friend to boost sales I just got a question about how to ignite the spark in a salesperson from a friend. He has just become a store manager, selling clothes. He says that his team is loyal, but lack fighting […]
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4 Comments on "Loyal readers, Life just changed."

  1. Congratulations!!!

  2. Hi Frode,
    when one door closes another one opens – and what a beautiful one 🙂

    Your new job sounds FANTASTIC! I wanna fly over and help!!! 🙂 And your public speaking career will start this year, too – wonderful!

    All the best,

  3. Frode Heimen | January 15, 2011 at 6:20 pm |

    Geoff, if you want to do base jumping, this is the right place for you. I emailed you a name to contact for more information 🙂

  4. Frode,

    Very very happy to read this and see that you’ve made great progress in finding something you’re happy with. The new job sounds like something that helps a lot of people, as well as relocating to what appears to be a beautiful area! Which reminds me… did I ever tell you how I want to visit Norway to do some skydiving and base jumping in the mountains? 🙂

    I’ve bookmarked the link you provided regarding the speaking… what an awesome opportunity for others! Glad all is well and happy new year to you , my friend.

    Best regards,
    Geoff Snyder recently posted..Business Startup Wealth Building

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