Loyal readers, Life just changed.

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I hope that the New Year has been good so far for you. I know that my blog have not been updated in a while. What can I say? Well I have been busy. I quit my last job in telecom and found a new and exciting job; I will tell you more about it. I have moved from the south of Norway to the Midwest part of Norway, closer to my childhood home. I live in a postcard, the nature here is amazing with mountains rising high in all directions. I live in a small valley at the end of a fjord. I have still not moved my camera, so pictures will be provided later on.

My new job at Wenaas

Wenaas logoWenaas is a strong brand in work wear and safety gear with last year sales around 137 million dollars. Wenaas is a part of the Kwintet Group, the number one supplier of high-quality professional wear for all purposes and industries with a 940 million dollar annual turnover. First of all this is a huge change in products, a transaction from telecom to work wear, textiles and clothing. But I am not hired as a textiles expert, which would be a bad call. I am hired as leader of national customer services. My job is to create the best customer service in Norway. This will be a great challenge with high demanding customers that have great expectations. There is no longer a quick fix in restarting computer equipment. There are massive production lines and logistics. There are a dozen Wenaas-stores and there is a lot of customer interaction. Wenaas has a long history. The company has been around for almost a century. This is a traditional manufacturing plant, focus on products and sales. My challenge is to make a transition to a more customer service oriented view. The good news, Wenaaas has muscle and power to create the best customer support, and I am happy to be a member of the team.

Motivational Speaker

Call-Center-Dagene-20111_microsite_mediaboxThe next change in my life is that I am going to make my debut as a public speaker at a call center conference in May 2011 in Oslo. (http://www.callcenterdagene.no/) – The speech will be in Norwegian and I am going to talk about:

  • How to find out what’s increasing motivation among different employees
  • How a simple, systematic approach yields benefits
  • How your leadership style affect your employees motivation and engagement
  • How to change focus from frustration to motivation.

This conference is the largest of its kind in Scandinavia and I am thrilled to get this opportunity. If you are interested in attending, check out http://www.callcenterdagene.no/
I am not still settled 100 % into my new daily routines, but I will try to get productive with my blog on a weekly basis.

Where I live and work. I live about 2 km up the valley.As I was saying. I had to move to get my new job. I will finish this post by bringing you a picture of my new home.

I live about 2km up the valley. This is a small place with about 800 people. I love it here. Is it any wonder?

I wish you a great day!

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4 Comments on "Loyal readers, Life just changed."

  1. Congratulations!!!

  2. Hi Frode,
    when one door closes another one opens – and what a beautiful one 🙂

    Your new job sounds FANTASTIC! I wanna fly over and help!!! 🙂 And your public speaking career will start this year, too – wonderful!

    All the best,
    Anja

  3. Frode Heimen | January 15, 2011 at 6:20 pm |

    Geoff, if you want to do base jumping, this is the right place for you. I emailed you a name to contact for more information 🙂

  4. Frode,

    Very very happy to read this and see that you’ve made great progress in finding something you’re happy with. The new job sounds like something that helps a lot of people, as well as relocating to what appears to be a beautiful area! Which reminds me… did I ever tell you how I want to visit Norway to do some skydiving and base jumping in the mountains? 🙂

    I’ve bookmarked the link you provided regarding the speaking… what an awesome opportunity for others! Glad all is well and happy new year to you , my friend.

    Best regards,
    Geoff
    Geoff Snyder recently posted..Business Startup Wealth Building

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