I reached a magic spot today while browsing for interesting people to follow on twitter. I like to browse for people with similar interests as me but today I could not follow more people because I reached a limit of 2000 people. I used google, as I always do when I run into unknown territory. Twitter [...]
Hear Hear! Fresh out of the newsstand: Apple Now Has More Cash than U.S. Government! Read all about it in the Cubicle Chronicles! I’ve just launched the Cubicle Chronicles a new online newspaper built around my twitter account. This newspaper pulls news and stories from the people I follow on twitter and some selected RSS [...]
One challenge of leadership is to get everybody to work in the same direction, towards the same goals, this is not always easy and I am writing this to help you in middle management. Middle management often find themselves in a squeeze between loyalty to their employees and loyalty to the leadership. So what do [...]
I suddenly realized that I have been working with customer experience almost my entire life. I remember I tried to stay out of fights when I was a little boy because it could hurt my parents business. I have this memory all the way back to when I started school. I remember my grandfather buying [...]