This is a guest post by Sean Conrad of Halogen Software. There are a lot of articles around today arguing both sides of the employee performance appraisal debate. Do they provide value to the employer and the employee? Are they an outdated HR/management practice? Do they do more harm than good? What can we do [...]

Are you currently sick and tired of your job? Why don’t you quit? It’s time to start considering your options before things start to go downhill, but it is hard to know when as the decision should be done before it is too late. I have been explaining the lifespan of an employee to my [...]

Today we threw a surprise party at work. Three of us went into the office last night to inflate 130 balloons and decorate the place. Today we went in earlier than the others and cranked up the stereo, poured non-alcohol cider. All ready to greet our employees in the morning. Welcome to work! We had [...]

One of the great benefits of blogging is that you get to connect with people you would never meet in real life. David Burkus of the LeaderLab is providing this blog with his second guest post. If you want to read more from David, check out his previous guest post Lost in Definition or visit [...]

I want you to think about your goals and find out if your goals are learning goals or achievement goals. There is a significant difference in the way these difference goals work.  You should figure out which kind of goals you should apply in order to get the best out of them. I will start [...]

Have you ever visited a friend and when you are about to leave he grabs hold of your feet and begs you to stay. He even offers you another free beer or cake, or promises to behave. He didn’t mean to be rude or ignorant. He would even give you money to stay a little [...]

Providing good customer care is not enough anymore. Any company can huff and puff together a good customer service, but to be able to stand out in the crowd you need to go for more. You need to surprise your customers. You need to make your customer EXPERIENCE amazing. How do you do that? How [...]