Customer service is the backbone of any organization. Location might be important, your product might be important, your skills might be important, but without customers you’ll fail. In this article I am going to write about customer experience and how organizations should think to become customer centric. Who contributes to customer experience? Customer service is [...]

Do you want to throw your stapler across the cubicle wasteland? Are you sick and tired of insane office politics? Is your boss an ape? How are you feeling today? A little frustrated? Did you get another meaningless memo from top level management? Well today I am going to write about frustration at the office. [...]

Every achievement ever made started with one single person. Every motion starts with one person deciding to move forward. You got a lot of power to change the world around you and I want to explain how it works. It is actually quite simple. All we need to know is some basics. When it comes [...]

I believe in sharing knowledge, I believe that each person is provided with the right tools to become as great as they want. I believe in a world where all people are content with their neighbor and respect the choice of the individual. I wake up each morning urging to help you to grow and [...]

Why should you have the right attitude? There is one factor that will have a huge impact on almost everything you do in life. Your attitude will determine the outcome of your goals. Did you know that it is possible to choose your attitude? Have you ever been given a task that seemed impossible? What [...]