Do you have green fingers? Can you make a plant thrive? Have you ever bought a plant and forgot about it? What happened? Have you ever planted a tomato plant? Did you get tomatoes, or did it wither and die? Have you ever bought an aquarium and wounded up with fish floating upside down in [...]

This is a guest post by Sean Conrad of Halogen Software. There are a lot of articles around today arguing both sides of the employee performance appraisal debate. Do they provide value to the employer and the employee? Are they an outdated HR/management practice? Do they do more harm than good? What can we do [...]

Today we threw a surprise party at work. Three of us went into the office last night to inflate 130 balloons and decorate the place. Today we went in earlier than the others and cranked up the stereo, poured non-alcohol cider. All ready to greet our employees in the morning. Welcome to work! We had [...]

One of the great benefits of blogging is that you get to connect with people you would never meet in real life. David Burkus of the LeaderLab is providing this blog with his second guest post. If you want to read more from David, check out his previous guest post Lost in Definition or visit [...]

Providing good customer care is not enough anymore. Any company can huff and puff together a good customer service, but to be able to stand out in the crowd you need to go for more. You need to surprise your customers. You need to make your customer EXPERIENCE amazing. How do you do that? How [...]

Praise one of your co-workers each day. Bring candy, fruit or food to work on Thursday to share. Say hello to at least two strangers at work. Bring a deck of cards to use during breaks. Smile. Make a to-do list on Monday. Go to work 30 minutes earlier on Wednesday to chat with the [...]